Privacy Policy
Last updated: July 2026
Introduction
Urology Mauritius ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
Information We Collect
We collect information you voluntarily provide when you contact us or subscribe to updates, typically your name, email address, and message. If you use the AI assistant, we also process the text you enter. We collect anonymised, aggregated analytics about how the site is used.
How We Use Your Information
We use your information to respond to your enquiries, generate a requested AI assistant reply, improve our content and website, and, only with your consent, send occasional updates. We do not use your data for automated medical decision-making.
Data Sharing
We do not sell, trade, or rent your personal information. We may share it with trusted service providers who help us operate the website, email, analytics, and AI assistant, under appropriate data protection obligations.
Data Security
We apply appropriate technical and organisational measures to protect your data. No method of transmission over the Internet is completely secure, but we work to safeguard your information.
AI Assistant and Health Information
Text entered into the AI assistant is sent to our AI service provider to generate a reply and operate the service. The site does not create a medical record from the conversation. Do not enter names, contact details, identification numbers, test results, or other sensitive health information. The assistant provides general education only, cannot diagnose or prescribe, and must not be used for emergencies.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at [email protected].
Medical Disclaimer
Content on this site is for general information and education only and is not medical advice. For urinary symptoms, kidney or prostate concerns, or any other medical condition, consult a qualified doctor or urologist.
Contact Us
If you have questions about this policy, contact us at [email protected].